Data & Privacy
rt77 Privacy Policy
We take your personal data seriously. This policy explains exactly what information rt77 collects, why we collect it, how it is used, and the rights you hold as a player on our platform.
Introduction
This Privacy Policy describes how rt77 ("we", "us", "Platform") collects, processes, stores, and shares information about users ("you", "Player") who access or use the rt77 platform at rt77.bio. By registering an account or continuing to use rt77, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with this Privacy Policy, you should not create an account or use rt77.
rt77 is committed to handling all personal data responsibly, with appropriate technical and organisational safeguards in place to protect information against unauthorised access, disclosure, or loss. We do not sell personal data to third parties, and we only share information where it is strictly necessary for the delivery of our services, the prevention of fraud, or where required by law.
Our Privacy Commitments
All data transmitted between your device and rt77 is protected using SSL/TLS encryption. Your financial details and login credentials are never transmitted in plain text.
rt77 does not sell, rent, or trade your personal information to any third-party marketer, data broker, or advertiser. Your data stays within rt77 and its approved service partners only.
We will only contact you with promotions and platform updates if you have opted in. You can withdraw your marketing consent at any time via your account settings or by contacting support.
Personal data is stored on secured servers with access restricted to authorised personnel only. All storage systems are subject to regular security reviews and access-logging.
You have the right to request correction of inaccurate personal data held by rt77, and to request deletion of data that is no longer required for the purposes it was collected. Contact support to exercise these rights.
1. Information We Collect
rt77 collects personal information in several ways: directly from you when you register or interact with the platform, automatically through your use of the platform, and from third-party service providers where lawful. The categories of information we collect include:
When you create an rt77 account, we collect your mobile phone number, a chosen username, date of birth, and any additional identity documents submitted for KYC verification (such as a national ID card or passport copy). This information is required to create and maintain your account, verify your identity, and comply with our age-restriction policy (21+ only).
We record all deposits, withdrawals, bet placements, and game activity associated with your account. We do not store full mobile wallet account credentials — financial transactions are processed directly by bKash, Nagad, Rocket, and Upay. We retain transaction reference IDs and amounts for account history, dispute resolution, and AML compliance purposes.
We automatically collect device type, operating system, browser type, IP address, session duration, pages visited, and gameplay data when you use rt77. This data is used to deliver the platform correctly to your device, to detect fraud, and to improve the player experience. IP addresses may be used to perform geographic access checks.
2. How We Use Your Information
rt77 uses the personal data it collects for the following purposes, all of which are necessary for the operation of the platform or compliance with applicable obligations:
- To create and manage your rt77 account, including verifying your identity and age (21+) at registration and at subsequent verification stages.
- To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other approved payment partners, and to maintain a complete record of your transaction history.
- To detect, investigate, and prevent fraud, money laundering, collusion, and other prohibited activity on the platform, including use of automated monitoring systems.
- To personalise your experience on rt77, including delivering relevant game recommendations, responsible gaming alerts, and promotional content you have opted in to receive.
- To provide customer support, investigate complaints, and resolve disputes relating to your account, bets, transactions, or bonus claims.
- To comply with applicable legal and regulatory obligations, including responding to lawful requests from financial authorities or law enforcement agencies.
3. Legal Basis for Processing
rt77 processes personal data on one or more of the following lawful grounds:
The majority of data processing on rt77 is necessary for the performance of the contract between you and rt77 — specifically, the creation and maintenance of your player account, the processing of your bets, the payment of withdrawals, and the delivery of bonus offers you have accepted.
Certain processing activities — particularly KYC identity verification, age verification, AML transaction monitoring, and the retention of financial records — are required by applicable law. rt77 is obligated to carry out these activities regardless of individual consent.
Where processing is not strictly required for contract performance or legal compliance, rt77 may process data on the basis of legitimate interests — for example, fraud prevention, platform security monitoring, and improving the player experience. In all such cases, rt77 balances its interests against your data protection rights and will not process data where your interests override rt77's.
4. Sharing Your Information
rt77 does not sell personal data. We share information only in the following limited and specific circumstances:
- Payment service providers (bKash, Nagad, Rocket, Upay): transaction-level data is shared with these providers solely to process your deposits and withdrawals. Each provider operates under its own data protection terms.
- Game software providers (Pragmatic Play, Evolution Gaming, Spribe, and others): gameplay data necessary for game delivery, bet settlement, and RTP auditing may be shared with licensed game studios. These providers do not receive financial or identity data beyond what is required for game delivery.
- Identity verification and KYC partners: where rt77 uses third-party KYC verification services, identity documents submitted by players may be processed by those services. All KYC partners are required to maintain data security standards equivalent to those applied by rt77.
- Regulatory authorities and law enforcement: where rt77 is required by law to disclose information — for example in response to a court order, AML investigation, or law enforcement request — we will comply with such obligations. We will, where legally permitted, attempt to notify you of such disclosure.
rt77 will never share your personal data with third-party marketers, data brokers, or social media advertising platforms. Any service provider that receives personal data from rt77 is required to process that data only for the specified purpose and under confidentiality obligations.
5. Cookies and Tracking Technologies
rt77 uses cookies and similar tracking technologies to operate core platform functionality, remember your session and preferences, detect fraud signals, and monitor platform performance. Cookies are small text files placed on your device when you visit rt77. Some cookies are strictly necessary for the platform to function (for example, session authentication cookies). Others are used to improve the experience and are only set with your consent.
rt77 does not use advertising tracking pixels or behavioural profiling cookies for the purpose of serving personalised advertisements on third-party websites. You can manage or delete cookies through your browser settings at any time, though disabling strictly necessary cookies may affect platform functionality. Continued use of rt77 after being informed of our cookie use constitutes acceptance.
6. Data Retention
rt77 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, to comply with legal obligations, or to resolve disputes. In practice, account data is retained for the lifetime of your account and for a defined period after account closure. Transaction records are retained for a minimum period in line with applicable financial regulations. KYC identity documents are retained for the period required by applicable law.
After the applicable retention period has passed, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Where data is anonymised rather than deleted, it may be used in aggregate for statistical or platform improvement purposes without any ongoing privacy risk to the individual.
7. Security of Your Data
rt77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, and disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting data access to authorised staff only, and regular security monitoring and vulnerability assessments.
While rt77 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, rt77 will take prompt action to contain the breach and, where required, notify affected users within a reasonable timeframe.
8. Your Data Rights
As a user of rt77, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected]:
- Right of access: you may request a copy of the personal data rt77 holds about you, along with information about how it is being used.
- Right to rectification: you may request that inaccurate or incomplete personal data held about you be corrected without undue delay.
- Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to rt77's legal retention obligations.
- Right to object: you may object to processing based on legitimate interests, including direct marketing communications (where applicable). rt77 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
- Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
rt77 will respond to data rights requests within a reasonable period. In certain circumstances — for example, where a request is manifestly unfounded or would require disclosure of third-party data — rt77 may decline a request and will explain the reason for doing so in writing.
9. Children's Privacy
rt77 is strictly an adult platform. Access is limited to users aged 21 and above. rt77 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on rt77, please contact us immediately at [email protected].
10. Changes to This Privacy Policy
rt77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. Where changes are material, we will update the Last Updated date at the top of this page and, where appropriate, notify registered users via an on-platform notification. Your continued use of rt77 following any update constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
11. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way rt77 handles your personal data, please contact our support team. We are committed to responding to all privacy-related enquiries promptly and transparently.
Email: [email protected]
Check our FAQ for quick answers, or learn about your player protections and gaming limits in our Responsible Gaming guide.